HQControl (operated by CIDEC Consultancy) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
1. What Data We Collect
We may collect the following personal information when you voluntarily submit it through our contact forms, registration forms, or other interactions:
- Full name
- Email address
- Phone number
- Company name and designation
- Course or service preferences
- Any other information you choose to provide in your message or registration
2. How We Use Your Data
We use the information we collect for the following purposes:
- To respond to your enquiries and provide the information or services you request
- To process registrations for training courses and events
- To send course updates, confirmations, and related communications
- To send marketing or promotional materials (only with your explicit consent)
- To improve our website, services, and customer experience
- To comply with legal and regulatory obligations
3. Lawful Basis for Processing
We process your personal data based on one or more of the following lawful grounds:
- Consent: Where you have given clear consent for us to process your data for a specific purpose (e.g., receiving marketing communications)
- Contractual necessity: Where processing is necessary to fulfil a service you have requested (e.g., training registration)
- Legitimate interests: Where processing is necessary for our legitimate business interests and does not override your rights
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, we will securely delete or anonymise it.
5. Third-Party Sharing
We do not sell, trade, or rent your personal data to third parties. We may share your data only with trusted service providers who assist us in operating our website and delivering services (e.g., email hosting, form processing), provided they agree to keep your data confidential and secure. We may also disclose data if required by law or to protect our legal rights.
6. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: To understand how visitors interact with our site (e.g., Google Analytics)
You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our site.
7. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
You have the following rights regarding your personal data:
- The right to access the data we hold about you
- The right to request correction of inaccurate data
- The right to request deletion of your data (subject to legal obligations)
- The right to withdraw consent at any time
- The right to object to or restrict certain types of processing
- The right to data portability
9. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your data rights, please contact us:
CIDEC Consultancy
Steven Chin
Email: lhchin@gmail.com
Phone: +6012-2673918
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Steven Chin
+6012-2673918 | lhchin@gmail.com